Shipping policy

At Maison Muse UK, we believe shopping for fashion should feel as enjoyable as wearing our pieces. That’s why we’ve designed our shipping process to be simple, reliable, and transparent—so your order reaches you smoothly and hassle-free.

Free UK Delivery

We cover all delivery costs within Ireland and the United Kingdom meaning no hidden fees at checkout—just your selected fashion items delivered straight to your door.
For now, shipping is limited to addresses within Ireland and the United Kingdom, and every order is prepared with care before leaving our hands.

Processing & Delivery Times

• Processing time: 1–2 business days
• Transit time: 3–7 business days
• Total delivery time: Usually 4–9 business days

Our daily cut-off time is 3:00 PM, Monday through Saturday.

Trusted Shipping Partners

All orders are shipped with reliable couriers such as ROYAL MAIL, DHL, FedEx, or UPS to ensure your parcel arrives safely and on time.

Tracking Your Order

Once your order has been dispatched, you’ll receive a confirmation email with full tracking details so you can follow your parcel every step of the way.
While we aim to deliver within the expected timeframe, occasional delays may occur—especially during peak seasons or due to weather or logistical disruptions. If this happens, we’ll keep you updated.

Need Help with Your Delivery?

Our friendly team is always here to support you. Reach out anytime at support@maisonmuse.uk with your questions.