Privacy policy

At Maison Muse UK, we consider your privacy a key part of providing excellent service. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit http://www.maisonmuse.uk/, make a purchase, or contact our customer service. By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Who We Are

Company name: Maison Muse UK
Email: support@maisonmuse.uk

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Data We Collect

When you use our website, we may collect:

  • Technical information such as your IP address, browser type, and time zone.

  • Personal details you provide when placing an order, including your name, email address, phone number, shipping address, and payment information.

  • Information you provide when contacting us, such as support requests or inquiries.

How We Use Your Data

We use your information to:

  • Process and fulfill your orders efficiently.
  • Provide helpful customer support.
  • Protect our website, prevent fraud, and ensure security.
  • Personalize your shopping experience.
  • Send updates, promotions, or marketing messages if you have opted in.

Sharing Your Data

We only share your information with trusted partners, such as:

  • Payment providers to process your transactions.
  • Shipping and courier services to deliver your orders.
  • Technical and marketing service providers, such as Shopify.

We never sell or rent your personal data to third parties.

Cookies

Our website uses cookies to:

  • Remember your preferences for a smoother browsing experience.
  • Improve website performance and functionality.
  • Deliver content relevant to your interests.

You can disable cookies in your browser settings, but some website features may not function properly without them.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct or delete your data.
  • Restrict how your information is processed.
  • Receive a portable copy of your data.
  • Withdraw consent at any time, such as unsubscribing from newsletters.

To exercise your rights, contact us at support@maisonmuse.uk.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18 years old. If we discover such data has been provided, we will delete it immediately.

International Data Transfers

If you are located in Ireland, please note that your personal information may be processed or stored outside the UK, including in countries such as the United States, by our trusted partners (for example, payment providers, technology platforms, or shipping companies).

We take measures to ensure that any transfer of your data is secure and in line with applicable data protection standards.

Data Security and Retention

We take data security seriously and retain your information only as long as necessary to:

  • Provide our services effectively.
  • Comply with legal obligations.
  • Resolve disputes or issues related to your orders.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Maison Muse UK website. Please check back periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company name: Maison Muse UK
Email: support@maisonmuse.uk

Follow @shopmaisonmuse and set the tone with your signature style.

Thank you for trusting Maison Muse UK. We are committed to protecting your data while providing a seamless and stylish shopping experience.